Policies

Cancellation policy
Some of our venues have a fixed capacity so we close off the spots at a set point. For this reason cancellations are not transferable or refundable without 24 hours notice as we will probably have turned away other dancers. Thanks for understanding. We are pretty friendly and approachable so always call us and hopefully we can assist you! Please note that whilst Swing Patrol and DanceCloud will refund your monies in full, the payment processor, Stripe, retains it’s fee.

Guard your valuables
Please note that with any events in a large city like London we ask that you be very aware of where you leave your belongings. Swing Patrol can’t accept liability for thefts of items such as mobile phones and purses. Don’t leave any valuable items near entrances and always be aware of where your belongings are.

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Environment image
10 Jul| 2020

Environment

Swing Patrol is committed to the development of a sustainable future. We recognise that climate justice is social justice, and that our everyday actions are inextricably linked to both. We are taking conscious steps to reduce our dance community’s and our company’s waste and carbon footprints. We acknowledge that if we want to keep swinging […]

Acknowledgement image
17 Jun| 2020

Acknowledgement

We acknowledge that the core dances we teach, perform and share come from African American and Black culture, as does the jazz music we love. We acknowledge that we do so without lived experience of this culture and are deeply grateful to be able to experience this amazing art form. We endeavour to continue educating […]

Diversity and Belonging Committee image
17 Jun| 2020

Diversity and Belonging Committee

We’re setting up a group that can help us all be better and represent and work on the issues we need to address and do better. Please share/recommend to any one that you think could play a positive role on such a committee. We are considering forming this committee inspired by suggestions made by Aboriginal […]